Acceptance of Terms
By accessing or using the website theprohomes.com or any of The Pro Homes' services, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms apply to all visitors, users, and others who access or use our services. By using our services, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms.
Use of Services
The Pro Homes provides a platform connecting homeowners with licensed home service professionals. Our services are provided for personal, non-commercial use only. You agree not to:
- Reproduce, duplicate, copy, sell, or exploit any portion of our website without express written permission
- Use our website to collect or harvest user information
- Systematically retrieve data to create a collection, compilation, database, or directory
- Use our services for any unlawful purpose or in violation of any regulations
- Impersonate another person or entity
- Interfere with or disrupt the integrity or performance of our services
- Attempt to gain unauthorized access to any portion of our website or its related systems
We reserve the right to refuse service, terminate accounts, or cancel requests at our sole discretion.
TCPA Consent & Communication Terms
By submitting your contact information through our website, you expressly consent to be contacted by The Pro Homes, its Partners, and/or licensed agents regarding home services. This includes consent to receive:
- Autodialed and pre-recorded or artificial voice phone calls
- Text messages (SMS/MMS) using automated technology
- Email communications
You consent to receive these communications at the phone number and email address provided, even if it is a wireless number, and regardless of whether you are on any Federal or state Do Not Call (DNC) or Do Not Email (DNE) list.
Message and data rates may apply. Message frequency varies. For help, text HELP or contact info@theprohomes.com.
Accounts & Passwords
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials. You agree to:
- Immediately notify us of any unauthorized use of your account or password
- Ensure you log out at the end of each session
- Accept responsibility for all activities that occur under your account
The Pro Homes reserves the right to deny access to our website or terminate accounts without prior notice if we suspect unauthorized use or a violation of these Terms.
Website Content & Intellectual Property
All content on our website — including text, graphics, logos, images, and software — is the property of The Pro Homes or its content suppliers and is protected by applicable intellectual property laws.
You may view and download content from our site for personal, non-commercial use only, provided you retain all copyright and proprietary notices. You may not:
- Modify or create derivative works from our content
- Republish, upload, transmit, or distribute our content
- Create hyperlinks to our website without prior written permission
- Frame or embed our website on another domain
Any Spanish-language advertising or communications are provided for convenience. In the event of a conflict, the English-language version governs.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. The Pro Homes expressly disclaims all warranties, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties regarding the accuracy, reliability, or completeness of any content
- Warranties that our services will be uninterrupted, timely, or error-free
- Warranties regarding the quality or results of any home service professional in our network
The Pro Homes does not endorse, guarantee, or assume responsibility for any products or services offered by third-party professionals through our platform.
The Pro Homes is a connector platform. We do not perform home services directly and are not liable for work performed by independent contractors in our network.
Limitation of Liability
To the fullest extent permitted by applicable law, The Pro Homes and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or goodwill
- Service interruption or computer damage
- Damages resulting from use of or inability to use our services
- Damages from unauthorized access to or alteration of your data
- Any failure of performance, error, omission, interruption, defect, or computer virus
Our total liability to you for any claim shall not exceed the amounts paid by you, if any, to access our services in the twelve (12) months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some limitations above may not apply to you.
Indemnification
You agree to indemnify, defend, and hold harmless The Pro Homes and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of our services.
Dispute Resolution & Arbitration
Any dispute arising out of or relating to these Terms or our services shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.
The arbitration shall be conducted by a recognized arbitration organization under its rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought in the state or federal courts located in Maryland.
Termination
We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason, including if we believe you have violated these Terms. Upon termination, all provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a revised effective date. Your continued use of our services following any changes constitutes your acceptance of the revised Terms.
Contact Us
If you have questions about these Terms and Conditions, please contact us: